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1. Personnel Department, Mr. Smith's speaking. What can I do for you?
 
 
2. I'm interested in the job you advertised in yesterday's newspaper.
 
 
3. Do you still have that vacancy?
 
 
4. I'm sorry, the job is taken.
 
 
5. I see. Thank you.
 
 
1. Hello, I'm asking about your advertisement for a shop assistant in today's newspaper.
 
 
2. Do you have any experience as a shop assistant?
 
 
3. I've got four years' experience in a department store.
 
 
4. Which one, please?
 
 
5. It's Nguyen Kim Department Store.
 
 
1. Can you come tomorrow morning?
 
 
2. I'm afraid not, but can you make it Thursday morning?
 
 
3. That's all right. When you come, ask for Smith.
 
 
4. We'll look forward to seeing you then.
 
 
5. Ok. See you then.
 
1. Come in, please.
 
 
2. Good afternoon, sir.
 
 
3. I'm Peter Smith. I've come for an interview as arranged.
 
 
4. Oh, I see. I'm Mr White, personnel manager. Take a seat, please.
 
 
5. Glad to meet you, Mr White.
 
1. What a rainy day, isn't it?
 
 
2. Yes, we have seen a lot of rain lately. My garden is loving it, and so am I.
 
 
3. Did you have a hard time finding the office building?
 
 
4. Not at all.
 
 
5. Your company gave me very precise directions so I had no trouble finding the building.
 
1. Would you like something to drink?
 
 
2. Coffee, please if you have it. Thank you.
 
 
3. How about a cigarette?
 
 
4. Oh, no, thank you.
 
 
5. I quit smoking some time ago.
 
 
 
1. I beg your pardon?
 
 
2. Could you repeat that?
 
 
3. Sorry, but I couldn't catch what you said.
 
 
4. I would rather not answer that question if you don't mind.
 
 
5. I'm afraid that I can't answer your question because it's outside of my expertise.
 
1. May I have your name, please?
 
 
2. How do you spell your first name?
 
 
3. It's H-A.
 
 
4. Could you tell me how old you are?
 
 
5. I am twenty years old.
 
1. When and where were you born?
 
 
2. I was born in Ho Chi Minh city on September 21, 1980.
 
 
3. Where do you live?
 
 
4. My present address is 88 Bach Dang Street, Binh Thanh District, Ho Chi Minh city.
 
 
5. My telephone number is 87370870.
 
1. Would you tell me what educational background you have?
 
 
2. I have graduated from Van Lang University and my major is Business English.
 
 
3. What degree do you have?
 
 
4. I have a Bachelor degree of Business Administration.
 
 
5. I think a person's knowledge has a big impact on a degree of his success.
 
1. Please tell me about your work experience.
 
 
2. Do you have any sales experience?
 
 
3. I've been working in a department store for the past year.
 
 
4. How many employers have you worked for?
 
 
5. Only one, since I graduated from the university just over a year ago.
 
1. Where did you work in the past?
 
 
2. I worked as a manager at Gold Horse Company.
 
 
3. How long have you been working there?
 
 
4. I have been working there for over 3 years.
 
 
5. Tell me what you know about our company.
 
 
1. Tell me about yourself?
 
 
2. I have been in the customer service industry for the past five years.
 
 
3. I formed some customer relationships resulting in a 30 percent increase in sales in one month.
 
 
4. I'm looking for a company where I can join a strong team.
 
 
5. My most recent experience has been handling incoming calls.
 
1. What kind of person do you think you are?
 
 
2. I'm quiet, hardworking and serious.
 
 
3. How do you get along with others?
 
 
4. I mix well and enjoy doing things with others.
 
 
5. I am very optimistic.
 
 
1. Are you a self-motivator?
 
 
2. Absolutely. I am a very active person, and I enjoy my work.
 
 
3. I'm always looking for new and innovative ideas to bring to a project.
 
 
4. I give my all to a project.
 
 
5. I'm passionate about my work, and truly enjoy working toward the next big goal.
 
 
 
1. Would you tell me something about your family?
 
 
2. With pleasure. There are three in my family, my parents and I.
 
 
3. How big is your family?
 
 
4. How many brothers and sisters do you have?
 
 
5. I have one brother and no sister.
 
 
1. Do you spend much time staying with your family?
 
 
2. We all get together to eat and talk.
 
 
3. If you could change anything in your life, what would you change?
 
 
4. I am very happy and satisfied with my life, this is the gift of God.
 
 
5. To whom I have hurt in my life, I want to say sorry to them and make it up to them.
 
1. Are you married?
 
 
2. Yes, sir. I'm married.
 
 
3. No, I'm not married. I'm still single.
 
 
4. I'm planning to get married.
 
 
5. What is your husband's profession?
 
1. Do you have to support your family?
 
 
2. No, my father is the person who supports my family.
 
 
3. He is in the import and export business.
 
 
4. How many dependents do you have?
 
 
5. I have a five-year-old girl.
 
1. What are your hobbies?
 
 
2. I often listen to music or read books in my spare time.
 
 
3. Painting is a good way for me to relax. Although I don't have much talent, I do enjoy it.
 
 
4. What are you passionate about?
 
 
5. When I'm in a project, I want to do my best to achieve success.
 
 
 
1. I'm organized, efficient, and take pride in excelling at my work.
 
 
2. I always look forward to learning new skills and acquiring knowledge for self-growth.
 
 
3. How has your greatest strength helped your performance on the job?
 
 
4. I'm capable of keeping many projects on track at the same time.
 
 
5. I pride myself on my customer service skills and my ability to resolve what could be difficult situations.
 
1. I used to wait until the last minute to set appointments for the coming week.
 
 
2. But I have learned that scheduling in advance makes much more sense.
 
 
3. I've learned to make my perfectionism work to my advantage. With my attention to detail, I know my work is correct.
 
 
4. I spent a little too much time checking my work cause I liked to make sure that it was perfect.
 
 
5. However, I've set up a system to ensure everything is done correctly the first time.
 
1. I'm a good accountant and have a thorough knowledge of the English language.
 
 
2. I have approximately three years' experience in using a computer.
 
 
3. I'm well acquainted with office work and could handle business correspondence independently.
 
 
4. Do you have any special skill?
 
 
5. I can take shorthand at 80 words per minute.
 
1. What kind of computer are you experienced in?
 
 
2. I'm experienced in IBM-PC and Compact computers.
 
 
3. I have working knowledge of WINDOWS.
 
 
4. How many words do you type per minute?
 
 
5. I type 65 words per minute.
 
1. I am able to take dictation in English and transcribe them rapidly into Vietnamese.
 
 
2. As an English major, I have developed good writing skills, which are necessary for a good editor.
 
 
3. For all the time I was in their employment, I had the sole charge of their correspondence.
 
 
4. I'm also familiar with operating the fax machine and the photocopier.
 
 
5. I manage my time perfectly so that I can always get things done on time.
 
1. What kind of skills do you want to utilize in the job you are applying for?
 
 
2. What skills can you contribute for this job?
 
 
3. I wish to utilize my management skills to effectively coordinate the work between my team and related departments.
 
 
4. What can you offer to this position?
 
 
5. I can offer my business skills and experience, which are essential in closing deals that favor us.
 
1. Do you speak a foreign language?
 
 
2. Besides Vietnamese, my mother tongue, I can also speak English and Japanese.
 
 
3. Do you think you're proficient in both written and spoken English?
 
 
4. Yes, I think I'm quite proficient in both written and spoken English.
 
 
5. I am learning Chinese at night too.
 
1. Do you think your English is good enough to do deskwork?
 
 
2. I think so. I used to be an interpreter.
 
 
3. What language do you speak other than Vietnamese?
 
 
4. Other than Vietnamese, I speak English. I also learned some French in school.
 
 
5. Can you speak Japanese well?
 
1. Have you taken the TOEFL test?
 
 
2. I took the TOEFL test in 2011.
 
 
3. No, I haven't taken the TOEFL test.
 
 
4. How many points did you get?
 
 
5. I got a score of 600.
 
 
 
1. What is important to you?
 
 
2. There are two things: One is my professionalism at work; the second is my family life.
 
 
3. What are your goals for the future?
 
 
4. My goal is growing with a company where I can continue to learn and contribute.
 
 
5. I plan on enhancing my skills and continuing my involvement in professional associations.
 
1. Where do you see yourself 5 years from now?
 
 
2. I see myself as a top performing employee in a well-established organization, like this one.
 
 
3. How will you achieve your goals?
 
 
4. I plan on gaining additional skills by taking related classes.
 
 
5. I will continue my professional development by participating in conferences and attending seminars.
 
1. What keeps you motivated each day?
 
 
2. How do you keep motivated to work every day?
 
 
3. I am continously seeking new challenges, both personal and professional.
 
 
4. Involving myself in a challenging career will broaden my knowledge and skills in technology.
 
 
5. What motivates me the most is when I am recognized and praised especially after accomplishing a given task.
 
1. What do you want to achieve in your next job?
 
 
2. What goals do you have for your next job?
 
 
3. I want to make a difference. I don't want to be a cog in a machine.
 
 
4. I want to have responsibility and be able to make a real difference.
 
 
5. I would like a job where I can help people.
 
1. What do you like most about this job?
 
 
2. What interests you the most about this job?
 
 
3. This job provides the opportunity to develop highly skilled and motivated individuals.
 
 
4. What do you dislike about this job?
 
 
5. It's the inefficiency of processing the inquiries from the customers.
 
1. How do you feel about doing repetitive work?
 
 
2. I like to do creative work but doing repetitive work is fine with me.
 
 
3. What have you learned from your mistakes?
 
 
4. One of the most important things I've learned from my mistake is persistence.
 
 
5. Not to give up too soon, because the solution is probably right in front of me.
 
1. Will you be happy to work night shifts or on the weekends?
 
 
2. Can you work overtime?
 
 
3. I'm single, live alone, so I don't mind keeping hours that take me out of the nine to five routine.
 
 
4. I am really only available during regular business hours.
 
 
5. I have an elderly family member who I need to be available for during other times.
 
1. Would you be able to travel as necessary to perform the job?
 
 
2. Yes, by all means. I consider international travel as essential to perform the job.
 
 
3. I am happy traveling and traveling will not have any negative influence on my work.
 
 
4. Would you mind working on weekends?
 
 
5. I certainly can. I'm available to work nights, weekends and whenever I'm needed.
 
1. Who was your best boss and who was the worst?
 
 
2. I've learned from each boss I've had. From the good ones, what to do, from the challenging ones - what not to do.
 
 
3. What do you expect from a supervisor?
 
 
4. I appreciate a work environment where supervisors try to make personal connections with their employees.
 
 
5. I would like to be able to go to my manager and feel comfortable in expressing my idea.
 
1. What would you do if your boss tells you to do something that you know is not right in the way of doing?
 
 
2. I would bring the issue to light, explain my way of reasoning.
 
 
3. If my superior still insists I would follow his order.
 
 
4. I would try to understand why my superior had chosen that approach.
 
 
5. Perhaps, this would be an opportunity for me to learn to apply new methods or gain some new skills.
 
 
 
1. What did you like about your previous job?
 
 
2. The management were understanding of employees' needs, as well as their strengths.
 
 
3. I have never really had a problem working with anyone.
 
 
4. I try to find out common ground, and get along with everyone's different personality.
 
 
5. I always spend time talking with my supervisor before doing a project so we can be on the same page.
 
1. How will you handle it when you have to work with someone you don't like?
 
 
2. I will focus on the skills they brought to the job, their ability to solve problems.
 
 
3. Perhaps, we will never be friends, but we will work well together.
 
 
4. What do you think about team work?
 
 
5. For any work, team work is the most important because a single person cannot do everything alone.
 
1. How do you get along with older co-workers?
 
 
2. I respect my older co-workers' knowledge and I've learned how to make a suggestion at the appropriate time.
 
 
3. How about the younger colleagues?
 
 
4. We just need to find common ground where we can effectively work together.
 
 
5. I know it will take time, but the result will be worth the effort.
 
 
 
1. Is there anything that irritates you about co-workers?
 
 
2. If someone is not serious about their work or affecting the whole project, I would surely not like it.
 
 
3. If you think a project should be done in a particular way while the other person thinks that it should be done the other way, what would you do?
 
 
4. I understand that there could be more than one approach to do a thing.
 
 
5. I'll evaluate both solutions and take up the one which is right and will get results faster.
 
1. How do you handle challenges and problems?
 
 
2. Challenges always come. So hang on and continue your efforts, great things will come to you.
 
 
3. Failure is the opportunity to begin again more intelligently.
 
 
4. Failure is the tuition you pay for success. The way to succeed in life is to double your failure rate.
 
 
5. Make necessary changes and move on. Look for a solution instead of pointing fingers at others.
 
1. What are the most difficult decisions to make?
 
 
2. Describe a difficult work situation and how you overcame it.
 
 
3. Jane Smith was responsible for project planning and working with outside contractors.
 
 
4. It was difficult when Jane quit without notice.
 
 
5. However, we were able to rearrange the department workload to cover the position until a replacement was hired.
 
1. I find it exhilarating to be in a dynamic environment where the pressure is on.
 
 
2. I manage stress by visiting the gym every evening. It's a great stress reducer.
 
 
3. I'm not a person who has a difficult time with stress.
 
 
4. When I'm under pressure, I focus and get the job done.
 
 
5. Prioritizing my responsibilities has helped me effectively manage pressure on the job.
 
1. Do you enjoy your present job?
 
 
2. Yes, I find it interesting.
 
 
3. What made you decide to change your job?
 
 
4. Just because my employment contract expired.
 
 
5. And the firm is too small for me to widen my experience.
 
 
1. So you have worked in your present company for four years.
 
 
2. Yes, I have worked in my present company for four years.
 
 
3. Why do you want to resign?
 
 
4. As you know, I serve as a secrectary in my present company.
 
 
5. I really want to look for a more challenging opportunity.
 
1. Why do you decide to change your job?
 
 
2. Because my present job is out of my field.
 
 
3. You know, my major is international banking, I really hope to work at a bank.
 
 
4. That's the reason for your choosing our corporation?
 
 
5. Yes, my experience is closely related to this job.
 
1. What's the reason why you left your previous employer?
 
 
2. I left my previous employer with the objective of seeking a better job.
 
 
3. The work is out of advancement.
 
 
4. I want to have a job, which offers me opportunity for advancement.
 
 
5. It can help me to improve my position and have more responsibilities.
 
1. Why are you leaving your present job?
 
 
2. Because the job I have now is dull, and what is more, it is fairly unstable.
 
 
3. Moreover, I also desire to gain more experience in a trading corporation.
 
 
4. Why have you changed your job so frequently?
 
 
5. I'm looking for a company that I really want to work for.
 
1. Why did you leave your present job? Don't you like it?
 
 
2. I like it, but the salary is too small. As a man I really want to give my wife and my little daughter a better life.
 
 
3. My present job is similar to what you advertised in Monday's newspaper.
 
 
4. Sure! I believe you can. Does your boss know you are leaving?
 
 
5. Yes, he understands me and would like to be my reference.
 
1. I'm interested in a job with more responsibility, and I'm very ready for a new challenge.
 
 
2. My current employer has no opportunities in the direction I'd like to head.
 
 
3. I've decided that it is not the direction I want to go in my career.
 
 
4. This position seems like an excellent match for my skills and experience.
 
 
5. I was laid-off from my last position when our department was eliminated due to corporate restructuring.
 
1. Thank you for your interest in this position. Why do you consider yourself qualified for this job?
 
 
2. As my resume reflects, I have been successful at each of my previous places of employment.
 
 
3. I speak fairly good English and I enjoy meeting different kinds of people.
 
 
4. I can make use of the professional experience I have obtained.
 
 
5. Working in this company would give me the best chance to use what I have learned in the university.
 
1. Why do you come here for a job?
 
 
2. Your company has a good reputation in this region and I heard nothing but praise about it.
 
 
3. Your firm has a bright future and is conducive to the further development of my abilities.
 
 
4. For an excellent working environment and high pay.
 
 
5. The job description outlined leads me to believe I have the skills and experience for which you are looking.
 
1. What's the reason for your application for our bank since it's a new establishment in Ho Chi Minh?
 
 
2. Because your bank is very a new one, I think I'll be given more opportunities.
 
 
3. The working conditions and surroundings are so excellent here.
 
 
4. It certainly is. But the work is also very hard.
 
 
5. I expect to work hard, sir.
 
1. Why are you the best person for this job?
 
 
2. I'm eager to be a contributing employee.
 
 
3. You even don't mind going on business trips frequently?
 
 
4. No, I enjoy traveling.
 
 
5. Ok, it's good.
 
1. Are you overqualified for this job?
 
 
2. With due respect, could you explain the problem with someone doing the job better than expected?
 
 
3. I'm here because this is a company on the move and I want to move up with you.
 
 
4. With more than the minimal experience to just skim by, I offer immediate returns on your investment.
 
 
5. I've worked at a higher level but this position is exactly what I'm looking for.
 
 
1. Why do you want this job?
 
 
2. This is not only a fine opportunity, but this company is a place where my qualifications can make a difference.
 
 
3. I well understand that this is a company on the way up. I want be part of this business as it grows.
 
 
4. This job is a good fit for what I've been interested in throughout my career.
 
 
5. It offers a nice mix of short- and long-term activities.
 
1. How much do you know about our company?
 
 
2. I know quite a bit about your company.
 
 
3. Your company is well-known worldwide as a pioneer in technology.
 
 
4. Which of our products is your favorite?
 
 
5. My favorite product is your fully automated digital book because it's handy.